Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Matt Petak is a Civilian Manager at CDW•G and has over 12 years of experience working with various civilian agencies. Onboarding new employees is a complicated process at every agency because of the ...

A change in UAB IT’s ticketing system, ServiceNow, is designed to help internal users make better data-driven decisions. The ServiceNow platform, which underlies UAB’s IT Service Portal, helps manage ...